RedBox instructions

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Easy use

You can register to use our RedBox system in store.  Register your full details with our staff and start using the RedBox with your phone number and credit card OR pay a small one off fee and purchase a RedBox pack. This one off fee gives you an RFID tag so you never have to enter your details into the RedBox again and you never have to pull out your wallet in the street again - just tap your RFID tag and drop off or pick up your items 

Dropping off at the RedBox

Select the ‘Drop Off’ option on the screen.

1. Enter your whole phone number* and click continue for the next step.
2. Swipe a valid credit card and click accept on the screen for the next step – not required if you have your RFID tag.
3. Enter the number of garments and the day required for pickup.
4. Press the UNLOCK chute door button on the screen and pull the handle down to open the chute door.
5. Two dockets will be issued by the printer – one as a receipt for you and one to PLACE INTO THE BAG
6. Tear off a plastic bag or your calico bag if you have chosen full registration, place one docket with garments into the bag and place the bag into the chute and close.

Picking up from RedBox

1. You will receive an SMS to let you know that your garments are ready to pick up
2. Select the "Pick Up" option on the screen.
3. Enter your whole phone number or tap your RFID Tag.
4. Enter your PIN number* (not required if you have your tag).
5. The automated conveyor locates your garments and brings them to the door.

Door opens, you just reach in to collect your garments​