Jorja McGrath came to us a month after walking down the aisle with her wedding dress, veil and husband’s suit jacket and shirt in tow. Jorja came to Pride Dry Cleaning ready to hand over her sweetheart strapless, beaded, ivory wedding dress to be dry cleaned by our team of professionals.
Ideally, our recommendation would be to bring in your wedding dress sooner. Luckily for Jorja, there were no spills on her dress, just dirt on the gown from the wear of the day. Her husband’s suit jacket was a slightly different story, but more on that later!
Communication and attention to detail – our successful cleaning formula
What Jorja didn’t expect was the amount of detail and discussion that would result from her visit. We were able to provide a rundown of all our options. This was to ensure that Jorja chose an outcome that was best suited to her needs and desires.
“I was blown away by Jennie’s impeccable service and the whole wedding dress operation,” Jorja said.
“Honestly, I hadn’t considered the various options Pride Dry Cleaning presented to me but was so glad Jennie did.
I really thought it would be a drop and run type thing, but it became very clear to me that my wedding dress meant just as much to Jennie as it did me and she wanted to ensure she would meet my expectations.”
When you bring your gown into us, we discuss and inspect your dress with you prior to cleaning.
Whether you want to sell, frame, donate, dye, cut or box your dress – we can do it all. We just want the perfect solution so we can keep the memory of your big day alive.
Our wedding dress cleaning procedure
The wedding dress process takes roughly six to eight weeks. This is because we need to hand clean, spot it, and then go through either a dry or wet clean.
This process is repeated three times. We make sure not to push beyond these washes, so the dress remains intact. As directed by Fair Trade, we strictly follow the care label, unless instructed otherwise by the client.
Suits are the easy part, taking between one to two days before they are ready for pick up. For Jorja’s husband’s linen suit jacket, we were able to remove the red wine stains and return it as brand new.
“My dress and veil still look as beautiful as ever, ready for me to pass on to the next lucky bride,” Jorja said.
“I don’t envy Jennie and her team for having to clean my dress – there was a lot of lace, tulle and beading – it would have been a very tricky job.
But they have taken the utmost care of it, detailing the process to me and at one stage even asked if I was sure I wanted to clean it [the wedding dress].”
“For a business to allow an individual to contemplate a decision instead of an immediate sale is such a new thing for me and showed me how much Jennie and her team care for their customers and their garments. Though the clothes are ticketed, it is noticeably clear that the customers and their items are not just a number. I couldn’t recommend Jennie and the Pride Dry Cleaning team enough!” Jorja concluded.
As a team, we believe in providing dry cleaning that is ability inclusive to everyone, which is why we’re a registered NDIS provider.
In 2016, we became the first registered dry cleaning/laundry NDIS provider in the Hunter Region. We’ve remained committed to providing dry cleaning/laundry services to NDIS participants for over a decade.
Not only does our services make things more inclusive for those in the program, but it also comes with numerous benefits. Read more below!
What does a registered NDIS provider mean?
As a registered NDIS provider, we provide easy and accessible dry cleaning/laundry services for NDIS Participants either through your self-managed plan or your Plan Managers, Support and Local Care Coordinators.
We offer a variety of services, which include:
Learn more about what being an NDIS dry cleaner means here.
A familiar and friendly face
Our team believes in providing not just a service, but a friendly face and a friendship. From the moment your first enquire with our team, we will make sure you feel confident and independent with your decision to allow us to help with your laundry requirements.
Whether you would like to come into our shop in Islington or would prefer pick up/ drop-off at your address, we’re here to assist.
Our team will tailor each service to your needs. Ensuring that you receive a quality service that ticks the box every time.
A personal understanding
We believe everybody should have access to quality services that assist with everyday living. This is why our decision to become a registered NDIS provider was critical to our business. Little did we know that it was to also become a particularly personal service for us.
When Owner Jennie, and her husband Phil took over the business in 2010, they never expected Philto be diagnosed with cancer four years later.
During treatment, Phil had a full hind quarter amputation which bound him to life in a wheelchair.
While Phil is no longer with us, his commitment to ensuring those with disabilities have equal access to care and quality services remain a key part of our business philosophy.
When you use our services our team work hard to ensure that you know our services are built to support you and anyone who may need an extra hand.
Enquire about our services today
No matter your dry cleaning need, you can guarantee a judgement-free zone with Pride. Whatever you’re after, we’re happy to help along the way.